Delivery time:

• Current delivery time: 7-10 working days after receipt of order.

• As soon as your order is on its way to you, you will receive a separate shipping confirmation by email.

• Worldwide shipping

Shipping costs:

Switzerland

• Shipping costs: 9 CHF

• Shipping costs: Free for orders over 100 CHF.

• You do not have to pay anything when you receive the shipment; the goods will be delivered duty-free.

Countries Within EU

• Shipping costs: 20 €

• Shipping costs: 10 € for orders over 100 €.

 

countries in America

• Shipping costs: 30 USD

• Shipping costs: 20 USD for orders over 100 USD.

Other countries outside the EU

• Shipping costs: 30 CHF

• Shipping costs: 20 CHF for orders over 100 CHF.

 

Any fees

For all deliveries outside Europe, import duties (fees, import taxes, VAT) may be charged, which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and are collected once your package has reached your country. Peso does not withhold any duties and taxes during the payment process and cannot predict how much you may have to pay: in the event that such additional duties are incurred, they must be paid in order for your package to be cleared through customs. The customer bears the costs themselves. Please contact your local customs office for more information on your country's policies.

 

Return:

Price for returns within 14 days of receiving the order from:

• Switzerland: 9 CHF

• Countries Within EU: 20 €

• Countries in America: 30 USD

• Other countries outside EU: 30 CHF

 

To initiate a return, please email us at info@fortunaclo.com with the following information:

• first name and last name

• order number

• address

After your request has been reviewed, you will receive further instructions.

Location:

Sonnahaldenstrasse 42A
3210 Kerzers
Switzerland / Swiss